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Community Care and Management with Socialbakers
A proactive approach to community management:

In this session we will discover how you can leverage Community module in Suite to fuel great conversations with your audiences in a timely and personalised way:

- Navigating Community module interface and responding to incoming messages
- Collaborating with other Customer Care team members in the suite
- Using answer templates
- Understanding your audiences - message labelling and sentiment analysis
- Adjusting your Community Interface Setup
- Measuring Community Management Team's productivity

Nov 26, 2020 12:00 PM in Singapore

Webinar is over, you cannot register now. If you have any questions, please contact Webinar host: Jennifer Duong.